Terms of service

This policy is a general website policy and should be reviewed before launch. These terms cover use of the website only. Separate terms may apply to work carried out at a property.

About this website

This website is operated for Big Rod's Sewer Solutions. By using it, you agree to these terms. If you do not agree, please do not use the site or submit a request through it.

Information is general

Content on this website describes plumbing and sewer services in general terms. It is not a diagnosis of a specific problem and should not replace an on-site assessment. Do not use the website as a substitute for emergency advice where water, sewage or electrical safety is at risk.

Requests are not bookings

Submitting a form starts a request for service. It does not create a confirmed appointment, a contract for work, or a guarantee that the business will attend. An appointment only exists once the business has explicitly confirmed it.

Availability, response times, service areas, emergency cover and commercial capability are subject to confirmation. The website does not promise any of these until they have been agreed.

Pricing

Priced at $150 per hour. Smaller, quick jobs can be quoted for less, and larger or more complex jobs may be quoted for more, depending on size and scope. The final price is confirmed before work begins. Any quote is confirmed by the business and applies to the scope discussed. Submitting a form does not lock in a price.

Accurate information

Please provide accurate contact details and a fair description of the issue. Do not submit false information, another person's details without permission, or content that is unlawful, abusive or designed to disrupt the website.

Website availability

The website is provided on an “as available” basis. Access may be interrupted for maintenance, security or reasons outside the operator's control. Reasonable steps are taken to keep it working, but uninterrupted availability is not guaranteed.

Intellectual property

The website design, text, graphics and brand elements are protected by applicable intellectual property laws. You may view and share links to the site, but you may not copy or reuse its content for commercial purposes without permission.

External links

The site may link to third-party websites or services. Those sites are not controlled by the business, and their own terms and privacy policies apply.

Limitation of liability

To the extent permitted by law, the business is not liable for loss arising from reliance on general website content, from the website being unavailable, or from a request that has not been confirmed. Nothing in these terms excludes liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of [GOVERNING LAW / JURISDICTION]. Any dispute is subject to the courts of that jurisdiction.

Contact

Questions about these terms can be sent through the contact form. See the privacy policy for how website information is handled.